Privacy Policy

LKnight Productions, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access the LKnight Learning Hub and related services.

By using this platform, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Company name
• Job title
• Billing address

Account Information

• Login credentials
• Course enrollment and progress
• Community participation activity

Payment Information

Payments are processed through secure third-party payment providers. LKnight Productions does not store full credit card information on its servers.

Technical Information

• IP address
• Browser type
• Device type
• Usage data
• Cookies and analytics information

2. How We Use Your Information

We use your information to:

• Provide access to LMS content
• Process payments and manage subscriptions
• Communicate account and service updates
• Improve platform functionality and user experience
• Respond to inquiries and support requests
• Monitor security and prevent misuse

We do not sell or rent your personal information.

3. Community & Anonymous Profiles

The LKnight Learning Hub may offer community features that allow users to participate using an anonymous display name.

While your chosen display name may not reveal your identity to other members, LKnight Productions retains account registration information, including your name and email address, for administrative, security, and compliance purposes.

Anonymous participation applies only to how users appear within the community. It does not create full legal anonymity from the platform operator.

Users are responsible for maintaining the confidentiality of their login credentials and chosen display name.

Please exercise discretion when sharing personal or sensitive information in community discussions. Information voluntarily shared may be visible to other participants.

4. User Conduct

Users agree not to post content that is unlawful, defamatory, threatening, discriminatory, harmful, or otherwise inappropriate.

LKnight Productions reserves the right to remove content or suspend accounts that violate community standards or compromise the safety of other members.

5. Email Communications

By creating an account or purchasing access, you may receive:

• Account notifications
• Service-related announcements
• LMS updates

You may opt out of marketing emails at any time using the unsubscribe link provided. Transactional and account-related communications may still be sent as necessary.

6. Data Sharing

We may share information with trusted third-party service providers who assist in operating the platform, including:

• Hosting providers
• Payment processors
• Email service providers
• Analytics services

These providers are contractually obligated to protect your information.

We may also disclose information if required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online platform can guarantee absolute security.

Users assume responsibility for safeguarding their login credentials.

8. No Clinical or Professional Relationship

Participation in the LKnight Learning Hub does not establish a therapeutic, psychological, medical, legal, or employment relationship with Ken Crawford, Lunka Crawford, or LKnight Productions.

All content is educational in nature and is not a substitute for individualized professional services.

If you are experiencing a mental health emergency, please contact a licensed professional or emergency services in your area.

9. Corporate Accounts

For users accessing the platform through a corporate license, certain usage information may be shared with the sponsoring organization for reporting and administrative purposes, in accordance with applicable agreements.

Corporate administrators do not have access to private community discussion content unless explicitly disclosed.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Withdraw consent where applicable

To make a request, contact us using the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by a revised Effective Date. Continued use of the platform constitutes acceptance of the updated policy.

12. Contact Information

For questions regarding this Privacy Policy, please contact: