Privacy Policy

1. Introduction

LKnight Learning Hub, operated by LKnight Productions ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.lknightlearninghub.com and use our online learning platform services. By using our services, you consent to the practices described in this policy.

Our principal place of business is located at 7312 Louetta Rd. Ste. B118-160, Spring, Texas 77379. If you have any questions about this policy, please contact us at inquiries@lknightproductions.com or call (832) 953-5517.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you:

• Create an account (name, email address, password)
• Sign in using third-party authentication (e.g., Google OAuth)
• Enroll in or purchase courses
• Complete your profile (phone number, profile picture, preferences)
• Submit a contact form or support request
• Subscribe to our newsletter or promotional communications
• Participate in surveys, contests, or community discussions

2.2 Payment Information

When you make a purchase, payment details (credit card number, billing address) are processed securely by our third-party payment processor. We do not store your full payment card information on our servers.

2.3 Automatically Collected Information

When you access our platform, we may automatically collect:

• Device and browser information (type, operating system, language)
• IP address and approximate geographic location
• Usage data (pages viewed, courses accessed, time spent, click patterns)
• Learning progress data (lesson completions, quiz scores, enrollment history)
• Referring website or source

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To provide, operate, and maintain our learning platform
• Account management: To create, manage, and authenticate your account
• Course access: To process enrollments, track progress, and issue certificates
• Transactions: To process payments and send purchase confirmations
• Personalization: To recommend courses and customize your learning experience
• Communication: To send technical notices, security alerts, and support messages
• Marketing: To send promotional content (with your consent; you may opt out at any time)
• Analytics: To monitor usage patterns and improve our services
• Security: To detect, prevent, and address fraud or unauthorized access
• Legal compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: With trusted third-party vendors who assist us in operating our platform (e.g., payment processors, email service providers, hosting providers, analytics tools). These providers are contractually obligated to protect your data.
• Authentication partners: When you sign in using Google OAuth, limited profile information is exchanged with Google per their privacy policies.
• Legal requirements: When required by law, subpoena, court order, or to protect the rights, property, or safety of LKnight Productions, our users, or the public.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: For any purpose you explicitly authorize.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These include:

• Essential cookies: Required for site functionality, authentication, and security
• Analytics cookies: Help us understand how visitors use our platform (e.g., pages visited, session duration)
• Preference cookies: Remember your settings and preferences across visits
• Marketing cookies: Used to deliver relevant advertisements (only with your consent)

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our platform, including the ability to log in or access courses.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted to and from our servers
• Hashed and salted password storage
• JWT-based authentication with secure token management
• Role-based access controls for administrative functions
• Regular security audits and vulnerability assessments

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will promptly notify affected users in the event of a data breach as required by law.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required for legal, accounting, or compliance purposes. Anonymized or aggregated data that cannot identify you may be retained indefinitely for analytics.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time via the link in our emails
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

Texas and U.S. State Privacy Rights

If you are a resident of Texas or another U.S. state with consumer privacy legislation (such as the Texas Data Privacy and Security Act, California Consumer Privacy Act, or similar), you have additional rights including the right to know what personal information we collect and how it is used, the right to delete your data, and the right to opt out of the sale of your information. We do not sell personal information. To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.

10. Third-Party Links and Services

Our platform may contain links to third-party websites, services, or applications (including Google for authentication). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services before providing your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Your continued use of our platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: